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Article
Publication date: 18 July 2023

Stephanie K. Erwin and Maria Cseh

The representation of women throughout all levels of military service and the experiences of women in military service remains a challenge for the U.S. military. The purpose of…

Abstract

Purpose

The representation of women throughout all levels of military service and the experiences of women in military service remains a challenge for the U.S. military. The purpose of this qualitative study was to understand the gendered experiences of active-duty senior enlisted women in the U.S. military. In particular, this paper addresses gendered misconduct and its implications for training and human resource development.

Design/methodology/approach

Informed by gendered organizations theory, feminist institutional theory and social learning theory, this interpretive qualitative study used document reviews and in-depth interviews with 12 active-duty senior enlisted women representing various occupational specialties within the four branches of the Department of Defense.

Findings

Findings included compelling stories of the gendered experiences of the participants’ related to organizational structures, institutional culture, gendered misconduct and learning to navigate as a woman. Gendered misconduct, to include sexual assault, sexual harassment and sex-based discrimination, particularly reflected the simultaneous visibility and invisibility of women in military service.

Originality/value

The findings of this study are consistent with extant literature and may be used to inform policy and regulatory efforts regarding gendered misconduct in the military. Otherwise, women in the military will remain invisible and yet hypervisible.

Details

Industrial and Commercial Training, vol. 55 no. 3
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 27 January 2021

Mark Boccia and Maria Cseh

This study aims to explore how Watkins and Marsick’s learning organization framework was enacted in the practices, structures and policies of non-chain US restaurants.

Abstract

Purpose

This study aims to explore how Watkins and Marsick’s learning organization framework was enacted in the practices, structures and policies of non-chain US restaurants.

Design/methodology/approach

Data from this multiple-site case study were collected from 52 employees in three full-service restaurants from the dimensions of the learning organization questionnaire (DLOQ), focus group interviews, observations and document collection. Data were analyzed using descriptive statistics and constant comparative analysis.

Findings

Interviews elucidated and confirmed DLOQ findings. Pre-shift briefings, managers’ role-modeling and restaurant-generated documentation revealed employees’ tacit learning. Continuously fostered experimentation and knowledge sharing promoted a learning culture. Experimentation differed across restaurants owing to different leadership approaches and organizational cultures.

Research limitations/implications

Future research with subsegments of full-service restaurants having similar leadership approaches and organizational cultures, post COVID-19, and the applicability of the DLOQ to study learning in these types of restaurants both in the USA and in other countries is recommended.

Practical implications

Restaurateurs should capitalize on continuous life and work experiences of employees and codify learning practices by incorporating reflections in learning in pre-shift briefings and by fostering a culture of experimentation and knowledge sharing.

Originality/value

This study contributes to the learning organization literature by providing the first multiple-site case study account of learning practices in non-chain, full-service restaurants.

Details

The Learning Organization, vol. 28 no. 4
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 18 November 2020

Oliver S. Crocco and Maria Cseh

The purpose of this paper is to understand the process of large-scale organizational change in a community-based enterprise in Myanmar.

Abstract

Purpose

The purpose of this paper is to understand the process of large-scale organizational change in a community-based enterprise in Myanmar.

Design/methodology/approach

A qualitative case study methodology was selected to understand the phenomenon of change in a community-based enterprise in Myanmar. Data were collected over a four-week period of fieldwork through individual interviews, focus groups, observations and document collection. Data were analyzed via a modified inductive analytic strategy using constant comparative analysis.

Findings

Findings revealed the processes used in this large-scale organizational change as impacted by the national cultural dimensions of Myanmar and the social learning experienced by the participants. Learning about organization development and change and sharing that learning in the organization by its members who participated in a certificate program in organizational development designed by Payap University (Thailand) and the International Rescue Committee had a major role in the change processes. Myanmar’s high power distance and collectivist culture facilitated social learning by highlighting authority figures as role models and providing high interaction environments conducive to learning.

Originality/value

This study illuminates the change process in a community-based organization in the emerging economy of Myanmar where no roadmaps for change in these types of organizations exist. The findings of this study are transferrable to community-based organizations in emerging economies with similar national cultural characteristics and call for future case studies to understand the complexities of change in these unique organizations and environments.

Details

European Journal of Training and Development, vol. 45 no. 4/5
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 31 May 2013

Maria Cseh, Elizabeth B. Davis and Shaista E. Khilji

The purpose of this qualitative research study was to explore the requirements of leading in a global environment as perceived by the leaders participating in this study as well…

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Abstract

Purpose

The purpose of this qualitative research study was to explore the requirements of leading in a global environment as perceived by the leaders participating in this study as well as the way these leaders learn and develop their global mindset.

Design/methodology/approach

The research methodology informed by social constructivism included in‐depth interviews with 24 global leaders that were analyzed using constant comparative and content analysis. The findings presented in this paper are part of a larger study on the meaning of global leadership and mindset. The framework for this research was guided by the Global Leadership Mindset (GLM) model developed by the authors and their colleagues.

Findings

Transcendence, plasticity of the mind (flexibility, thinking differently, rebalancing, openness, having multiple frames of reference), mindfulness, curiosity, and humility emerged as requirements of leading in the global environment. The global leaders' learning journeys were characterized by informal learning during everyday work and life experiences including learning from mistakes, and from and with others. Self‐reflection leading to the “self‐awareness of otherness” as well as reflection with others were at the core of learning and developing the global mindset of these leaders.

Practical implications

The findings of this study highlight the role of human resource development (HRD) professionals in facilitating self‐reflection and reflection with others – core processes for the learning and development of global mindset. HRD professionals are called to address both the “you don't know what you don't know” phenomenon by offering cross‐cultural training programs and experiential learning opportunities and the “you know what you don't know” daily challenges of global leaders and their team members. Initiatives that will incorporate self‐reflective and reflective processes will allow the participants to make meaning of their learning.

Originality/value

This is an initial attempt to explore the development of a global leadership mindset as informed by the GLM model with a focus on its learning component. The findings of this study could inform leaders preparing to work in global environments and HRD professionals called to develop learning environments and a learning culture in global workplaces.

Article
Publication date: 1 December 2006

Maria Cseh and Darren Short

The purpose of this article is to present a case study of an HRD team from the UK that delivers training to a large public service Hungarian organization with the aid of…

999

Abstract

Purpose

The purpose of this article is to present a case study of an HRD team from the UK that delivers training to a large public service Hungarian organization with the aid of interpreters and translators.

Design/methodology/approach

The article takes the form of a case study.

Findings

The article acts to illustrate good and ineffective practices, and practical difficulties inherent in the acts of translation and interpretation within an HRD context.

Originality/value

The article helps set the base for best practice in similar situations, and will therefore be useful to practitioners undertaking work through interpreters and translators. Implications for HRD research are also presented.

Details

Journal of European Industrial Training, vol. 30 no. 9
Type: Research Article
ISSN: 0309-0590

Keywords

Book part
Publication date: 2 September 2010

Shaista E. Khilji, Elizabeth B. Davis and Maria Cseh

Globalization has created an intense competitive environment. As a result, achieving competitive advantage has become the core argument in international management. Some scholars…

Abstract

Globalization has created an intense competitive environment. As a result, achieving competitive advantage has become the core argument in international management. Some scholars have argued that the development of global leaders is critical (Osland, Bird, & Mendenhall, 2006; Yukl, 2009), while others believe that the global mindset is the key to strategic advantage (Black, Morison, & Gregerson, 1999; Jeannet, 2000; Javidan, 2008). In this paper, we present a review of both literatures (i.e., global leadership and global mindset) to highlight that today's dynamic marketplace requires a shift in thinking. We conclude by drawing attention to existing gaps in these literatures, and shed light on an emerging integrative model of global leadership and mindset.

Details

The Past, Present and Future of International Business & Management
Type: Book
ISBN: 978-0-85724-085-9

Article
Publication date: 1 October 2006

David McGuire and Maria Cseh

The study explored the views of leading human resource development (HRD) academics regarding five main issues: the disciplinary bases of HRD, the historical milestones in HRD, the…

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Abstract

Purpose

The study explored the views of leading human resource development (HRD) academics regarding five main issues: the disciplinary bases of HRD, the historical milestones in HRD, the constituent components of HRD, the leading contributions in terms of journal articles and books to the development of HRD and the future of HRD.

Design/methodology/approach

A Delphi methodology was adopted. The views of editorial board members of the four main HRD journals (Human Resource Development Quarterly, Human Resource Development International, Advances in Developing Human Resources, Human Resource Development Review) and of the Board of Directors of the Academy of Human Resource Development were sought.

Findings

Adult learning, systems theory and psychology were identified as the disciplinary bases of HRD. Works by Knowles, Nadler and McLagan were viewed as the leading contributions to the field. Adjusting to changes in work patterns and how work is organized was identified as a key trend influencing the field. Issues of professionalisation and balancing the needs of employees, organizations and society were identified as the key challenges facing the field.

Originality/value

Examines key trends and challenges facing HRD.

Details

Journal of European Industrial Training, vol. 30 no. 8
Type: Research Article
ISSN: 0309-0590

Keywords

Article
Publication date: 18 September 2007

Andrea D. Ellinger and Maria Cseh

Interest and research on workplace learning has intensified in recent years, however, research on assessing how employees facilitate each other's learning through everyday work…

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Abstract

Purpose

Interest and research on workplace learning has intensified in recent years, however, research on assessing how employees facilitate each other's learning through everyday work experiences and how organizational contextual factors promote or impede the facilitation of others' learning at work is underdeveloped. Therefore, the purpose of this research was to explore how employees facilitate others' learning and the contextual factors that influence employees' facilitation of others' learning in a workplace setting.

Design/methodology/approach

A qualitative case study approach was selected for this study. An adaptation of the critical incident technique and semi‐structured in‐depth interviews were conducted with 13 employees representing various functional areas within a learning‐oriented consumer‐focused manufacturer. Content analysis and constant comparative analysis were the approaches used to analyze the data.

Findings

Several findings emerged that describe the catalysts for employees' facilitating others' learning, the behaviors that facilitators engaged to facilitate others' learning, and the perceived outcomes from facilitating learning. Several positive and negative organizational contextual factors emerged that influence the facilitation of others' learning. Specifically, the role of learning‐committed leadership, manifested in several ways, emerged as a powerful organizational contextual factor.

Research limitations/implications

The findings from case study research are not intended to be generalizable. The use of self‐report data is another limitation, as are recollections of critical incidents. However, integrating multiple sources of data collection was an attempt to allow for triangulation of findings.

Practical implications

The findings depict the importance of leadership and management in the process of facilitating learning and the extent to which leaders and managers can create organizational environments conducive to the facilitation of learning that has implications for management and leadership development programs. This study also identifies avenues for future research.

Originality/value

This paper contributes to research that explores how employees facilitate others' learning and the contextual factors that influence employees' facilitation of others' learning in a workplace setting.

Details

Journal of Workplace Learning, vol. 19 no. 7
Type: Research Article
ISSN: 1366-5626

Keywords

Content available
Article
Publication date: 18 September 2007

Darryl Dymock

183

Abstract

Details

Journal of Workplace Learning, vol. 19 no. 7
Type: Research Article
ISSN: 1366-5626

Content available
Article
Publication date: 3 November 2020

Anders Örtenblad

161

Abstract

Details

The Learning Organization, vol. 27 no. 6
Type: Research Article
ISSN: 0969-6474

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